FAQ

Signing up is easy! Simply create an account at https://hulalahome.com/account/register and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you already have an account, simply log in here to start earning your rewards.

Members receive reward points for each purchase, which can then be redeemed towards the cost of future purchases. You also earn points for sharing with friends, following us on social media, leaving product reviews, and are even gifted with bonus points just for having a birthday! In addition to earning points, members have the chance to earn perks and get exclusive access to coupons, launches, promotions, giveaways, and more. You can view the full list of perks on our rewards page.

We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.

The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page.

You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points!

Contact customer service by emailing hello@hulalahome.com and our team will be happy to assist you with merging your accounts.

Exchanging your points for great rewards couldn't be easier! Simply visit the https://hulalahome.com/pages/rewards to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward.

Nope! That’s the best part about being a rewards member! You will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through seasonal sales.

Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account.

Your points will expire after one year of inactivity. Inactivity includes not interacting with our program i.e., redeeming points, placing an order, etc