This type of insurance applies to all the basic elements of your furniture: springs, joints, plinths, legs and hardware, which are integral to the life cycle of your product. We promise to pay for standard repairs when needed, or provide alternative solutions when the problem cannot be repaired.
For the warranty to apply, the product must have been used for its intended purpose.
Products are not covered under warranty if they are used for commercial purposes or if defects are caused by use beyond normal wear and tear.
Our core values are quality and reliability, so our warranty should reflect those values too.
We don't believe in cutting corners or selling "one-off" furniture. We want you to be satisfied with your Hulala furniture for as long as possible. If you buy from us again, we want it to be a piece of furniture for all the other rooms in your home, or for your kids or parents.
Warranty is only valid in the contiguous 48 states and will be void if item is shipped by a third party outside of the US, or re-shipped to Alaska or Hawaii.
Rugs, accessories and home decor are excluded from all warranties. Any damage or defect must be reported within 14 days of delivery for a replacement.
Clearance items are excluded from all warranties and return policies.
Bonus: the company actually texts you to follow up and make sure the couch works for you! Wow!
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